PUBLIC OFFER (USER AGREEMENT)
Revision dated 01.11.2025
1. General Provisions
1.1. This Offer constitutes an official proposal by the administration of volvo-tech.com (hereinafter — “the Website”) to conclude an agreement under the terms set out below.
1.2. By using the Website, the User confirms acceptance of this Offer, as well as the Refund Policy and Privacy Policy.
1.3. The Administration reserves the right to modify the terms of this Offer without prior notice. The current version is always available on the Website.
1.4. This Offer governs the relationship between the User and the Administration, including the use of Website functionality, top-up of the internal balance, and access to the TechNest software.
2. Registration and Account
2.1. Registration is required to access certain Website features.
2.2. The User agrees to provide accurate information during registration and is responsible for its validity.
2.3. The account is personal. Transfer of access to third parties is prohibited.
2.4. The User is responsible for maintaining the confidentiality of account access credentials.
3. Internal Balance and Digital Services
3.1. The User may top up their internal balance using available payment methods, including PayPal, Yoomoney.
3.2. Top-ups to the internal balance represent a voluntary conversion of funds into digital credits of the TechNest platform for use within the Website.
3.3. The internal balance is used exclusively within the TechNest system and represents a prepayment for digital services and platform functionality.
3.4. The balance is not a bank account and does not accrue interest.
3.5. Funds credited to the balance are non-refundable, except in cases explicitly stated in the Refund Policy.
3.6. The provision of digital services is considered completed at the moment funds are credited to the balance, a license is issued, or access to TechNest functionality is granted.
4. TechNest Software and Licenses
4.1. The Website provides access to the TechNest software, including licenses, modules, and functionality.
4.2. Licenses and modules are provided in the form of digital keys or through automatic activation of access to the service.
4.3. The product is considered delivered at the moment the license is activated or access to the software is granted. Upon activation, the User is provided with the ability to use the software for the duration of the license period.
4.4. Access to the software is provided for a limited period specified at the time of purchase. During this period, access to the service is considered provided in the absence of technical restrictions on the part of the Website.
4.5. The software is a technical tool and requires appropriate knowledge and skills for its use. The Seller is not responsible for the inability to use the product due to lack of experience, incorrect configuration of equipment, or other actions of the User.
4.6. After activation of the license, the product is considered fully delivered and is non-refundable, except in cases where access to the software was not provided or was significantly restricted due to the Seller’s fault.
5. Use of the Service
5.1. The User independently determines how to use the Website functionality within the provided capabilities.
5.2. The Administration reserves the right to restrict access to the service in case of violation of this Offer or suspicious activity.
5.3. In case of account suspension due to the User’s fault, access to the balance and digital services may be restricted without compensation.
6. Liability
6.1. The User is fully responsible for all actions performed using their account.
6.2. The Administration is not responsible for failures of payment systems or external services.
6.3. In case of fraudulent activity, including disputes or chargeback attempts via payment systems, the Administration may restrict access to the Website and share relevant information with payment system security services.
7. Final Provisions
7.1. All disputes shall be resolved through negotiations. If no agreement is reached, disputes shall be resolved in the court at the place of registration of the Administration.
7.2. By using the Website, the User confirms that they have read and agree to this Offer, as well as the
Refund Policy
and
Privacy Policy.